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RE: Three red lights

Jukesy — Sat, 23 Aug 2008 16:07:01 GMT

Thanks Reign-Mack, im hoping your right

RE: Three red lights

Reign-Mack — Sat, 23 Aug 2008 15:59:30 GMT

no if they replace your machine then you will get a new numbers etc. your model is probably in limbo at the moment.

RE: Three red lights

Jukesy — Sat, 23 Aug 2008 15:11:05 GMT

Well according to DHL my 360 was delivered to Germany but my registered device (the serial number for my box)on the xbox.com/uk has disappeared?? That does this mean?? have they lost it??

RE: Three red lights

Scouseknight — Fri, 22 Aug 2008 20:48:40 GMT

Well looks like my 360 is on it's way out. My original 360 is still going strong (one of my brothers has it).

It began when I was downloading the Force Unleashed demo and decided to throw Bionic Commando on for a bit while I waited.

It just froze and several re-starts yielded the splash animation freezing after a split second or not even playing at all.

There was also a strange noise being emitted not too disimilar to those hard disk head crashes of the 1990s.

Several more re-starts and three red lights appeared.

I left it and it did eventually start but only for a short while.

This afternoon I started it and it started first go but then it froze when I went to end the Force Unleashed demo.

Several re-starts and it was same pattern as last night.

I did some digging and found an article which revealed the red lights are power supply related.

The suggestion was to ensure the power supply is sufficiently ventilated and also to ensure the transformer is plugged directly into a socket as opposed to an extension. It made particular referece to surge protectors which can sometimes regulate incorrect voltages.

Mine was plugged into a surge protector so I removed it from there and plugged it direct into the wall.

No more strange noise and no crashes since.

But still not holding out much hope it won't go bang on me very soon.

RE: Three red lights

Reign-Mack — Wed, 20 Aug 2008 10:30:28 GMT

buy a ps3 most of the games are the same and the OS is shit but at least it does nto break down every few months ...makes a lot less noise to.

RE: Three red lights

Jukesy — Mon, 18 Aug 2008 18:00:28 GMT

Thanks Chas, just found a box out for the unit itself and confirmed with UPS for a pick up tomorrow afternoon, gonna take 2-3 weeks apparently now what am i going to do ????

RE: Three red lights

Chas — Sun, 17 Aug 2008 22:16:25 GMT

3 years only applies to 3 red lights, other problems are only covered by the usual one year. If it is a 3 red lights problem just confirm they know that it's a warranty repair. The only plus is you don't need to send the hdd or anything else back with it, just the main unit itself.

RE: Three red lights

Jukesy — Sun, 17 Aug 2008 17:23:40 GMT

Well my first 360 has perished 1 year and 5 months it lasted, do i have to send the HDD back with the unit or just the base unit on its own. Thanks.

Just requested a repair and i get this

'Warranty Status: Out of Warranty Repair [145.45 AUD Xbox][120.00 - 6.00 AUD Xbox360 Online discount][64.99 - 3.00 GBP Xbox Online discount][50.99 - 3.00 GBP Xbox360 Online discount'?????

I purchased my 360 in March 2007 and i thought the warranty's were 3 years?

RE: Three red lights

CaRm0n — Fri, 25 Apr 2008 11:05:40 GMT

just got mine back after a week of sending it off well impressed with the time it took.

RE: Three red lights

Paul — Sat, 19 Apr 2008 16:17:04 GMT

the people who have recently been sending off their 360's to get repaired, have you been getting back ones with hdmi ports on the back yet?

i'm hoping mine lasts out long enough so that when i send it off i get one of those back

RE: Three red lights

Reign-Mack — Sat, 19 Apr 2008 14:00:56 GMT

Anybody know what the recent update was all about, it actually killed my friends xbox... said hes getting a ps3 now with gta just around the corner.

RE: Three red lights

ooberj — Tue, 19 Feb 2008 23:14:51 GMT

Well got mine ( well a replacement ) back

has a mfr date of July 07 - yet the warranty goes n Nov 08 is this right ?

RE: Three red lights

Paul — Mon, 18 Feb 2008 09:11:59 GMT

for the 4th time in a week i had 3 red lights when i switched it on this morning - so far every time i turn off and on it sorts it but is this usually the sign that it's on its way out?

if so this will be 360 number 6 or 7 i'm losing count

RE: Three red lights

r0wie — Fri, 15 Feb 2008 19:32:26 GMT

they do that.... M$ page says dispatched to customer but UPS says billing info submitted.... it's usually a week after that UPS actually picks it up..... fkers!

RE: Three red lights

ooberj — Fri, 15 Feb 2008 12:40:57 GMT

Doing my head in now.

Status has been shipped for a while now but according to UPS its not even been collected .

RE: Three red lights

Reign-Mack — Fri, 15 Feb 2008 10:44:31 GMT

find that hard to buy somehow, unless thats 16% which have not failed...

RE: Three red lights

longy — Thu, 14 Feb 2008 14:53:02 GMT

The 360 failure rate is 16.3% at noment, compared to ps3 and wii around 3% source

RE: Three red lights

ooberj — Mon, 11 Feb 2008 18:09:26 GMT

WOO HOO It would appear that my box ( or at least a box) is on its way back to me, What does worry me is ...

Its been assigned a new serial number
its warranty runs out in November

Surely it should have 12 months minimum from the repair ?

RE: Three red lights

ooberj — Thu, 07 Feb 2008 19:48:54 GMT

jest0r (07/02/2008)

its come its come

just over a week for mine and I must say its not as loud as the old one

Im happy for you hope mine doesnt take to long. Last time it was inside a week ! probably as not so many to get fixed as you had to pay !

RE: Three red lights

jest0r — Thu, 07 Feb 2008 19:42:07 GMT

its come its come

just over a week for mine and I must say its not as loud as the old one

RE: Three red lights

ooberj — Thu, 07 Feb 2008 19:31:04 GMT

Well MS have finally acknowleged that my box is with them and that it will now be repaired ( They have had it since Tuesday and nout has been done )

What annoys me more than anything is that if you email you get a response saying that you need to call, when you call you get told to try the website ( note my status still says that they are waiting for the xbox to be returned) and the support dont really help that much.

Final rant is it states on the site:

When we receive your console, the status will change to Device received at service center. During this stage, we will repair or replace your console within approximately two business days.

So why have I just been told 2 - 3 weeks

RE: Three red lights

blibby — Wed, 06 Feb 2008 00:24:16 GMT

CaRm0n (05/02/2008)

ive just phone Customer Services today for my first Xbox Death awaitng for the label to be emailed to be but any ideas what kind of box i put my xbox in cuz tbh cant think any.

...a rectangular one would be a good starting point

RE: Three red lights

FLAN uk — Tue, 05 Feb 2008 22:21:57 GMT

your'e never f@@kin on it...

RE: Three red lights

jest0r — Tue, 05 Feb 2008 21:48:11 GMT

I'm missing going on mine now

RE: Three red lights

CaRm0n — Tue, 05 Feb 2008 16:15:55 GMT

ive just phone Customer Services today for my first Xbox Death awaitng for the label to be emailed to be but any ideas what kind of box i put my xbox in cuz tbh cant think any.

RE: Three red lights

ooberj — Tue, 05 Feb 2008 12:30:26 GMT

What the status on your repair ?

Mine was picked up yesterday not recieved at MS yet

RE: Three red lights

Diamond — Tue, 05 Feb 2008 11:56:09 GMT

got 3 reds last night :S turned on this morning every thing fine, my days are numbered......(2nd 360 btw)

RE: Three red lights

r0wie — Mon, 28 Jan 2008 19:06:42 GMT

Its the 3 F$%^" weeks they take to give it back thats the problem tho!!
still waiting for mine for 2 weeks now....

RE: Three red lights

jest0r — Mon, 28 Jan 2008 13:44:20 GMT

I rang microsoft Sunday and they picked it up Monday thats not bad.

RE: Three red lights

FLAN uk — Sun, 27 Jan 2008 21:50:09 GMT

you won't be missed you fat poofter...missing you already you queen...

RE: Three red lights

jest0r — Sun, 27 Jan 2008 18:38:51 GMT

i thankyou

RE: Three red lights

Chas — Sun, 27 Jan 2008 16:46:24 GMT

jest0r (27/01/2008)

Well thats it I have 3 red light its my first 360 so I done better than most people. I have had it just over 2 years is that a record

You spent most of that time on LOTRO/WOW, so if you mean a record for the longest time between switching it on, it's possible

RE: Three red lights

jest0r — Sun, 27 Jan 2008 15:35:45 GMT

3 fecking weeks I could learn electronics and build one my self in that time

RE: Three red lights

jest0r — Sun, 27 Jan 2008 15:21:42 GMT

Well thats it I have 3 red light its my first 360 so I done better than most people. I have had it just over 2 years is that a record

RE: Three red lights

r0wie — Wed, 23 Jan 2008 08:05:27 GMT

just checked and mine says shipped to customer today!!!... so in theory I'll get it back tomorrow.... that's a week!!!!

RE: Three red lights

Spenn — Tue, 22 Jan 2008 21:57:29 GMT

Mine was shipped back from MS on Friday but still waiting.

Bad news is I am going away for work tommorow and not back until 2nd Feb.

Be straight online with Mx v ATV on the 2nd if anyones up for some racing!

RE: Three red lights

bonobaby — Tue, 22 Jan 2008 20:58:48 GMT

well mine arrived yesterday so just under 2wks , they just replaced the motherboard agian , havent even switched it on yet cant be arsed to busy playing ps3

RE: Three red lights

Spenn — Sat, 19 Jan 2008 17:32:26 GMT

When i chased mine, they said they had it a week and it was still being tested?

But I would recieve it back within the 3 weeks?

Counting the days 1,2,3...11..

RE: Three red lights

r0wie — Sat, 19 Jan 2008 10:01:37 GMT

WTF!

that's just BS... considering their repair blurb states:

When we receive your console, the status will change to Device received at service center. During this stage, we will repair or replace your console within approximately two business days.

Mine got delivered to them yesturday but you're saying i'm gonna have to wait 3 weeks?!?!?!

Good job i have a decent PC to keep my sanity!

RE: Three red lights

bonobaby — Fri, 18 Jan 2008 21:37:32 GMT

do what ive done bought myself a ps3 and got her a ds sorted havent heard a peep out of her for days